With the world seemingly falling apart around us, we want to help you with some quick business tips for Covid 19 to keep your business moving forward. Although we know that not all of these will wo1rk for every business, we want you to know that we’re here to help.
1. Keep yourself informed.
This is the number one suggestion we are seeing from business tips around the world. With more and more mandates coming down, make sure you are operating within your local guidelines as well as state and federal. Most importantly, stay in touch with your customers by posting updates to your social media, website, or newsletters.
2. Be prepared with a customer service plan
Everyone at this point is feeling some sort of fear, worry, or even anger. It’s to be expected but remember, it is not aimed at you. Stay positive and help your customers win but please be realistic. Don’t put your health at risk just to make a customer happy.
Another thought is to reach out to your customer base and check on them. Do you serve the elderly? See how you can help them. Can you offer a drop off service?
3. Go online!
OK, most of us are already online but think outside of the box. If you own a retail shop, host a live virtual tour of your current products. Offer online payments and curbside pick up. You can showcase your services and products with a virtual party. Make it interactive, be creative, and have fun!
If you are a service provider who’s solutions may be offered via video consider using Zoom or Loom. They offer free accounts and inexpensive paid accounts for larger companies. Loom has even beefed up its offerings in both their free and paid services to help everyone out.
Teaching a class, video stream it. Don’t forget that you can always go Live on Facebook or other social media services to offer your classes.
4. Work together
Does your business need help? Are you short-staffed? Reach out to your neighboring shops and businesses and see how you can partner together to keep everyone open. And stay in touch with them as time goes on. Along with a good customer plan in number two, how can you offer curbside pick up or drop off services together?
5. Don’t Panic!
Most important – please do not panic. Business is going to slow down but take advantage of this time to work on other things. Do some self-care, use this time to review your overhead and get your finances in order. Look for ways to cut costs and inventory for the short term. Unfortunately, we have no clue how long this will last but the more you prepare now, the easier it might be to survive. This is a great reminder to be a good steward of the things we do have.
Got some ideas to share? Drop us a line and we’ll be sure to help spread the word! Let’s keep our community moving forward. Stay safe, healthy, and spread the love!
